RATES

New Patient Initial One-to-One Physiotherapy Assessment and Treatment (45 min.)  $135

• Book this appointment if this is your very first visit to Empower Physiotherapy, regardless of physiotherapist.  You will only be booking this type of appointment once in your lifetime.

Existing Patient Initial One-to-One Physiotherapy Assessment and Treatment (45 min.)  $135

• Book this appointment if you a returning patient to Empower Physiotherapy with a new injury; or after a sustained absence greater than 6 months.

Subsequent One-to-One Physiotherapy Treatment (30 min.)  $90

• Book this appointment if you are a returning patient to Empower Physiotherapy and require a regular follow up visit.

Subsequent Extended One-to-One Physiotherapy Treatment (45 min.)  $135

• Book this appointment if you are a returning patient to Empower Physiotherapy and require a little more time with your physiotherapist.

Subsequent Prolonged One-to-One Physiotherapy Treatment (60min.)  $180

• Book this appointment if you are a returning patient to Empower Physiotherapy and have multiple issues and/or require a more time with your physiotherapist.

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PAYMENT FOR SERVICES

All fees are private and paid at the time of your appointment.  We will accept cash, debit, Visa and Mastercard.  We do not accept American Express. 

We offer direct billing for ICBC, PABC, MSP Premium Assistance, RCMP, Veterans Affairs and UBC Orthopaedic Reconstruction.  Please let us know upon booking so that we may set this up for you.  We currently do not provide services for WorkSafeBC claim related injuries.  

RECEIPTS

We are proud to maintain a paperless office, as such you will be emailed a receipt with the physiotherapist's registration number, unless you request a hard copy.  

Please use this receipt to make claims through your individual extended health providers.  Physiotherapy and custom splinting is covered by many extended health benefit plans but very greatly between employers.  Please check your individual extended health benefit provider for specific coverage amounts.  
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CANCELLATION AND NO SHOW POLICY

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we request 24 hours notice for any cancellations or changes to your appointment. Patients, who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee of $45. Thank you for your understanding.

You may cancel appointments via our online booking system (allowable up to 24 hours prior to your appointment), via phone message 604-370-1040 or by sending us an email at info@empowerphysio.ca.